James Burns
LightStep
Head of Research
From network load balancers to FPGAs to ASICs to embedded security to cloud ops at scale, James has seen how systems work but, more interestingly, how they fail. He is passionate about sharing what he's learned to level up teams, make developers happier, and improve customer experiences. He believes that "if it ain't broke, break it so you know how to fix it," should be the motto of developers, devops, and SRE everywhere.